Privacy Policy

NRP NationWide – Privacy Policy

Last Updated: 27 October 2026

NRP NationWide respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal information when you visit https://nrpnationwide.co.uk/, place an order or contact us.

We process personal information in accordance with applicable UK data protection law, including the UK GDPR and the Data Protection Act 2018, as applicable.

1. Information We Collect

Depending on how you use our website and services, we may collect the following information:

Personal and contact information

• Name.

• Email address.

• Telephone number.

• Billing and delivery address.

Order information

• Registration number and plate specifications supplied with your order.

• Products purchased and order history.

• Payment status and transaction references.

Identity and entitlement documents

• Documents submitted to verify identity and entitlement to a registration number, where required for the supply of road-legal number plates.

Payment information

• Payment-related information needed to process and reconcile transactions. Card payments may be processed by third-party payment providers. We do not claim to store full payment card details ourselves unless this is genuinely part of our payment processing arrangements.

Technical and website information

• IP address and device or browser information.

• Website usage and interaction information.

• Cookie identifiers and analytics information, where applicable.

We collect information directly from you, through your use of our website and, where applicable, from the service providers that support our operations.

2. How We Use Your Information

We may use personal information for the following purposes:

• Processing and fulfilling orders.

• Manufacturing and delivering the products you purchase.

• Verifying identity and entitlement where required by law.

• Communicating about orders, payments, delivery and customer enquiries.

• Providing customer support and handling complaints.

• Processing returns, warranty claims and other order-related issues.

• Maintaining business, financial and compliance records.

• Detecting and preventing fraud or misuse.

• Maintaining, securing and improving our website.

• Analysing website performance where appropriate.

• Sending marketing communications where permitted by law and in accordance with your preferences.

We will use personal information only where we have an appropriate lawful basis and for purposes consistent with applicable data protection requirements.

3. Lawful Bases for Processing

Depending on the information and purpose, our lawful bases may include:

• Contract: Processing necessary to accept, manage and fulfil your order.

• Legal obligation: Processing necessary to comply with applicable number plate supplier, record-keeping or other legal requirements.

• Legitimate interests: Processing necessary for appropriate business administration, website security, fraud prevention and handling legal claims, where these interests do not override your rights.

• Consent: Processing based on your consent where consent is required, including certain marketing and non-essential cookie activities.

Where we rely on consent, you can withdraw it at any time. Withdrawal does not affect processing that took place lawfully before consent was withdrawn.

4. Marketing Communications

We may send information about our products, services or offers where permitted by applicable marketing and data protection law.

Where consent is required, we will obtain it before sending marketing communications. Where another lawful route is available, we will meet the applicable conditions, including providing an opportunity to opt out where required.

You can unsubscribe from marketing emails using the unsubscribe link provided or contact us directly.

We will not sell your personal information to third parties for their own marketing purposes. Any sharing with third parties will be handled in accordance with this Privacy Policy and applicable law.

5. Sharing Information with Third Parties

We may share relevant information with service providers that help us operate our business, including:

• Website hosting and technical support providers.

• Payment processing providers.

• Delivery and fulfilment providers.

• Secure document storage or verification providers, where used.

• Website analytics and security providers, where enabled.

• Professional advisers, regulators, law enforcement agencies or other authorities where disclosure is legally required or otherwise lawful.

We limit the information shared to what is reasonably necessary for the relevant purpose and take appropriate steps to protect it.

Where a provider processes personal information on our behalf, we will put appropriate contractual and security arrangements in place as required by law.

6. Identity Documents and Record Retention

Identity and entitlement documents may contain sensitive personal details. We take steps to restrict access to these documents and protect them against unauthorised access, disclosure, alteration or loss.

We retain verification records for as long as necessary to meet applicable legal and regulatory requirements, fulfil legitimate business needs and establish or defend legal claims.

Retention periods depend on the type of information and the purpose for which it is held. Where information is no longer required and there is no lawful reason to retain it, we will securely delete it or otherwise dispose of it appropriately.

7. Data Security

We take appropriate technical and organisational measures to protect personal information against accidental loss, unauthorised access, alteration or disclosure.

No method of transmitting or storing information is completely secure. However, we take reasonable steps to protect information and manage any suspected data breach in accordance with applicable law.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functionality, remember preferences, understand website usage and, where enabled, measure marketing performance.

Strictly necessary cookies may be used where required to provide the service you request. Non-essential analytics or advertising cookies will be handled in accordance with applicable consent requirements.

You can manage cookies through the controls provided on our website and through your browser settings. Blocking certain cookies may affect website functionality.

Where third-party services are used, their technologies may also process information in accordance with their applicable privacy policies.

9. External Websites

Our website may contain links to third-party websites. We do not control those websites and are not responsible for their privacy practices.

If you visit an external website, please review its privacy policy before providing personal information.

10. Your Data Protection Rights

Subject to applicable law and any relevant exceptions, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate or incomplete information.

• Request erasure of information in certain circumstances.

• Request restriction of processing in certain circumstances.

• Object to processing based on legitimate interests.

• Request data portability where the relevant legal conditions apply.

• Withdraw consent where processing relies on consent.

• Object to direct marketing.

To exercise your rights, contact us using the details below. We may need to verify your identity before responding.

You also have the right to complain to the UK Information Commissioner’s Office (ICO) if you believe your personal information has been handled unlawfully.

ICO website: https://ico.org.uk/

11. International Data Transfers

If personal information is accessed or processed outside the United Kingdom, we will take the steps required by applicable data protection law to ensure that any international transfer is appropriately protected.

Details of relevant transfers and safeguards can be provided where applicable.

12. Children’s Information

Our website and services are not intended to knowingly collect personal information from children except where necessary and lawful in connection with a legitimate transaction or legal requirement.

If you believe that a child has provided personal information inappropriately, please contact us so that we can review the matter.

13. Changes to This Privacy Policy

We may update this Privacy Policy when our practices, services or legal requirements change.

The latest version will be published on our website, together with the date on which it was last updated.

14. Contact Us

For questions about this Privacy Policy or to exercise your data protection rights, contact:

NRP NationWide
Email: sales@nrpnationwide.co.uk
Website: https://nrpnationwide.co.uk/

Please do not email identity documents or other sensitive personal information unless we have provided an appropriate secure submission method.